Technical Support Manager (Linux/ Unix)

Bothell, Washington, United States · TECHNOLOGY · sm

Description

Our client is an open-technology systems integrator who is helping IT organizations architect and deploy solutions for private/hybrid clouds, high performance computing, data centers and general compute. We have an opening for a Technical Support Manager to lead our support team and deliver our signature “Expert Included” post-sales support.

The ideal candidate for this role has 5 years of experience managing a technical support team. You are technically strong, love leading people, and a have a vision for developing your team. The successful candidate flourishes in a collaborative culture and has a strong metrics-driven approach to solving problems. Our company has a reputation for quality, consultation, and technical expertise. As such, you must be technically capable and passionate about solving customer problems.

Job responsibilities:

You will manage the daily operations of the Technical Support department and provide world-class customer support and service. You are a hands-on leader who is technically savvy, can work well with all levels of the team and with customers. Your duties are to:


Requirements


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